Shipping policy

Thank you for shopping with LASHON TAMISHA BRUCE. We are committed to delivering your bag products accurately, in pristine condition, and within a reasonable timeframe. Every order is handled with careful attention to ensure your items arrive as expected.

All orders are processed within 1-3 business days (excluding weekends and public holidays) after we receive your order confirmation.

During peak seasons or periods of high order volume, processing times may be extended. We will notify you promptly via email if there are any significant delays to your order.

Shipping charges for your order will be automatically calculated and displayed at checkout based on your location and order size.

Estimated delivery times:

Standard Shipping: 15 business days

Please note that delivery times are estimates only and may vary due to carrier delays, customs clearance procedures, severe weather conditions, logistical constraints, or public holidays.

Once your order has been dispatched, you will receive a shipment confirmation email containing your tracking number and delivery details. Tracking information typically becomes available within 24-48 hours after shipment. If you do not see tracking updates right away, please allow extra time for the carrier to update their system.

Please double-check that your shipping address is accurate and complete at checkout, including apartment/unit numbers, zip codes, and valid contact information. LASHON TAMISHA BRUCE is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an address error, additional reshipping fees will apply to re-send the order.

If your package is marked as delivered but you have not received it, or if it appears lost in transit, please contact us within 7 days of the expected delivery date so we can initiate an investigation with the carrier.

If your order arrives damaged or with defective items, please contact us within 48 hours of delivery. You will need to provide clear photos of the damaged items, the outer packaging, and your shipping label to help us process your claim. We will review your case promptly and work to resolve the issue as quickly as possible.

Your bag products should be used, cleaned, and stored according to the care instructions included with each item. Proper care will help extend the service life of your bag. LASHON TAMISHA BRUCE is not responsible for damage caused by improper cleaning, improper storage, overloading, alteration, or misuse of the products.

For international shipments, customs duties, import taxes, or other customs fees may apply depending on the destination country. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost at checkout. Customs policies vary by country, so we recommend checking with your local customs office for details before placing your order.

If you have any questions regarding this Shipping Policy, please contact us:

Company Name: LASHON TAMISHA BRUCE

Phone: +505-785-8002

Email: info@mdtbags.shop

Address: 193 N Laburnum Ave, Richmond, VA 23223, United States